PRIVACY POLICY

Interior Design Studio

1. Introduction

Welcome to Grandly. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

• Full name
• Email address
• Phone number
• Home or project address
• Budget preferences and project details shared via forms or consultations

b) Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on site
• Referring URLs and click behaviour
• Device type and operating system

c) Information from Third Parties

• Social media profile data (if you connect or contact us via social platforms)
• Analytics data from tools like Google Analytics

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and consultation requests
• Provide interior design services and project updates
• Send newsletters, inspiration content, or promotional offers (only with your consent)
• Improve our website experience and service quality
• Process payments and manage project agreements
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it only with:

• Service Providers – trusted vendors who assist in running our website or business (e.g.,
email platforms, CRM tools, payment processors)
• Professional Partners – contractors, suppliers, or consultants involved in your project, with
your knowledge
• Legal Authorities – when required by law or to protect our rights

All third parties are obligated to keep your data confidential and use it only for the purpose we specify

5. Cookies & Tracking Technologies

We do not sell, trade, or rent your personal information. We may share it only with:

• Essential Cookies – necessary for the website to function
• Analytics Cookies – help us understand how visitors use our site
• Marketing Cookies – used to deliver relevant content or ads

You can control or disable cookies through your browser settings. Note that disabling some cookies may affect website functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project-related data may be retained for up to 5 years for reference and legal compliance.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at the details below.

8. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and restricted access protocols. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy regularly to stay informed.